Legal
Terms of Use
Effective 15 September 2026
1. Service
Evalo is procurement decision-support software operated by Nexentis Technologies Limited. It helps organisations structure requirements, receive and normalise supplier quotations, evaluate compliance, calculate weighted scores and prepare auditable recommendations.
2. Eligibility and accounts
You must provide accurate account information and keep authentication credentials secure. If you use Evalo for an organisation, you represent that you are authorised to do so. Organisation administrators are responsible for assigning access only to appropriate personnel.
3. Procurement responsibility
Evalo is decision-support software, not a substitute for procurement policy, professional advice or human approval. Customers remain responsible for requirements, supplier information, regulatory compliance, commercial negotiations, award decisions and the legality of procurement activity.
4. Customer content
You retain responsibility for documents and information submitted to Evalo and must have the rights and permissions necessary to process them. You must not submit unlawful material, credentials, payment-card data or other information that you are not authorised to disclose.
5. AI and automated processing
AI may be used to extract information from quotation documents and draft explanatory text. AI output may be incomplete or incorrect and must be reviewed. Evalo's deterministic compliance and scoring logic is designed to provide the authoritative calculation layer, but customers remain responsible for reviewing the resulting decision.
6. Acceptable use
You must not misuse Evalo, attempt unauthorised access, interfere with its security controls, access another organisation's data, upload malicious code, or use the service for unlawful activity.
7. Intellectual property
Evalo, its software, branding and service materials remain the property of Nexentis Technologies Limited or its licensors. Subject to these terms and any applicable commercial agreement, we grant customers a limited right to use the service during their subscription or authorised access period.
8. Availability and third-party services
We aim to keep Evalo reliable but do not guarantee uninterrupted availability. Some functions depend on third-party infrastructure and AI providers and may be temporarily unavailable. We may perform maintenance, updates and security changes.
9. Fees and commercial terms
Where Evalo is provided under a paid plan or commercial agreement, applicable fees, billing terms, service limits and renewal or cancellation provisions will be stated in the relevant order, subscription or commercial agreement.
10. Suspension and termination
We may suspend access where reasonably necessary to protect the service, investigate abuse, comply with law or address material breach. Customers may discontinue use subject to any applicable commercial agreement and data-retention obligations.
11. Disclaimers and liability
To the maximum extent permitted by applicable law, Evalo is provided without guarantees that every extraction, recommendation or outcome will be error-free. Nothing in these terms excludes liability that cannot lawfully be excluded. Any commercial agreement may contain additional liability, warranty and service-level provisions.
12. Changes
We may update these terms as the service develops. Material changes will be communicated through the service or to organisation administrators where appropriate.
13. Governing terms
Applicable governing law, dispute resolution and commercial terms should be confirmed in the customer agreement before enterprise contracting. Nothing on this page is intended to replace negotiated enterprise terms.